Excellent Service
Free UK Delivery on Orders £25+
30 Day Easy Returns
Please use our EU website in Euros for orders to : eu.crookandstaple.com
You are currently on our UK website
Please use our US website in Dollars for orders to : us.crookandstaple.com
You are currently on our UK website
Please use our Canadian website in Canadian Dollars for orders to : ca.crookandstaple.com
You are currently on our UK website

Teacher Referral Scheme

Are you an Oboe / Bassoon Teacher?

We have a new scheme where you can earn money and your pupils can save money - a win, win scenario for everybody!

How does the scheme work?

All you have to do is tell your pupils our website address / name and give them your unique coupon code that you'll receive once you register with us. Once they place an order using the coupon code you'll start earning money!

How much commision will I earn?

We have a commision scale which can be seen below (note that the order could be for £700 and as long as each individual product is below £200 you'll still receive 5% commision on the whole £700 order!). Due to the more expensive items costing a considerable amount more to ship and having a greatly reduced margin, we they have a smaller percentage of commission.

  • 5% commision on products under £200.00
  • 1% commision on products over £200.01

How much will my pupils save?

5% Of all products under £150 excluding subscription order products. Just ask them to enter your coupon code on the first page of the checkout (the page after the basket page).

How & when do I get paid?

We can either pay you via Paypal (you can create a free account) or we can give you a gift card coupon code for the value of your earnings which you can spend at our store.

We can payout your earnings once you have at least £15 in your account balance. Just log into your account and request a payout! 

 

Sign Up Here

 

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Excellent Customer Service

Our customers love us, just have a look the latest reviews on our product pages or the latest few reviews we have received below!
 
Free UK Delivery on Orders £25+

Standard Delivery (2 - 3 days) FREE for orders over £25 otherwise £1.85 Usually Delivered within 2-3 Days (from dispatch)*
Express Delivery (usually 1 day) £2.95 Usually delivered the next working day (from dispatch)*

*Monday to Saturday, excluding public holidays.

View delivery options for other countries
Easy 30 Day Returns

Occasionally you may need to return items – please email us with the details of the return within 30 days of receiving the order. We'll then send you an email back to confirm the return the refund or exchange along with out return address to one of our stores or via post for an exchange or refund.

Under the Distance Selling Regulations, if you purchase online or by phone your consumer rights entitle you to a full refund if you request one in writing within 14 working days of delivery; we habve extended this to 30 days. This excludes the products listed as exceptions below.

Conditions of Return
Items must be in their original condition with the packaging unopened and accompanied with your receipt of purchase.

Delivery Charges
We will cover the postage for returning/replacing items that were sent in error or defective when delivered (please contact us to advise the delivery method), otherwise you will be responsible for any costs incurred in returning items to us. We highly recommend that you send items back via a traceable service and take out postal insurance to cover their value, as we are not responsible for the risk of loss or damage to such goods.

Products we are Unable to Exchange or Refund
Unless faulty or not as described, we cannot refund or offer an exchange on:

-> Earrings
-> Items intended for aural use, such as reeds
-> Digital Sheet Music Downloads & Print on Demand item(s)
-> Labour/Parts to customise an item(s)
-> Unsealed CDs, DVDs or other recording media, software or video's
-> Software Site Licenses (for Schools, Colleges & Universities)
-> Personalised, Specially made or made to measure products cannot be returned unless faulty
-> We are unable to cancel 'Digital Sheet Music Downloads & Print on Demand' items.

View the full Returns Policy
Lowest Price Guarantee!

All of our products are price checked against our competitors on a regular basis to ensure that we are giving you the best price possible.

If you find a lower price from a retailer in the UK on a product that isn't on special offer, we'll match their price & then take an extra £2.50 off the price. Just send us the name of the product & where it is cheaper to sales@crookandstaple.com and we'll arrange for you to receive the lowered price!


Please note that this comparison is between UK retailers and where the product isn't on a special offer or part of a sale on our competitors website.
Lowest Price Guarantee!